I FUCKING HATE UPS
Yes, you read correctly even as subtle as it is. I fucking hate UPS (Properly pronounced 'oops'). I really can't say that enough. You may ask, "Bob, is that profanity really necessary?" Yes, actually, it is. If you have ever read the Bible then you know that it dictates that "Thou shalt always precede UPS with the word fucking". It's somewhere in the back... look it up.
I guess I'm a fed-ex man. Something about it being the cheapest and fastest made me happy. But hey, why would I want that? So of course my favorite online merchants switch to fucking UPS. After all, it is pretty apparent that I want to pay 4 more dollars to get 3 day shipping that takes 5 days.
I ordered a hard drive for work off of newegg. It was to be shipped from southern California to southern Ohio by fucking UPS. Well, it went from California to Ontario, Canada. From there is went to Lousiville, Kentucky. I understand the concept of shipping via major hubs, so I could forgive the Louisville stop (where it sits on average for about a day, from my experience). I don't really understand the bit where it goes through ANOTHER COUNTRY. Canada isn't on the way. Maybe that is why it costs more to take longer to get me my stuff.
We ordered a great big bunch of Tannerite for the last farmageddon (See: Floppageddon). All seemed well except for a vague feeling of uneasiness that one associates with having something shipped via fucking UPS. I mean, we were willing to play their game of "have somebody there to take the package or we'll hide it in another state". Seriously, if they say they want someone to sign for it plan on taking the day off work. They can't get it somewhere on the right day, nonetheless give you a reliable window in which to expect them. So, they shipped our package to West Carolton, Ohio. For you geography buffs, you will probably figure out that West Carolton Ohio is not the same as Cincinnati Ohio. I mean, what is being a few counties off? Oh for fuck's sweet sake... fucking UPS has all the computer technology in the world at their fingertips and they can't even get a package within 2 counties of me? Phil called to complain and get our stuff. He made it through a few levels of management before they hung up on him. Nothing says customer satisfaction like getting hung up on by customer service. Phil even offered to go pick it up from their warehouse. They said they couldn't let him do that... because it would mean making someone go in on a Saturday.
...whaaaaaaaaaaat?
These are just a couple examples of how fucking UPS has screwed up. I'm only typing this out in the hopes that somebody will read it and pick some other shipping company and save themselves all sorts of anguish. I would say on average I wait 5 days for 3 day shipping with fucking UPS. Now, I'm not counting non-business days in that figure. So that means that on a really good day they provide the service that you paid for, if you're lucky. On average, they get it to me 2 days late. Sometimes it is 7 or more days, depending on whether or not they feel the need to ship it to random countries on the way. Any average person would be fired from their job for that sort of performance. Chilren would barely pass classes only to get fired from their eventual job as a hamburger flipping tech for poor quality of work.
I pay them money and they fail to deliver their service, and I'm tired of it. Sadly, many merchants have it as the default (cheapest) or only shipping option.
My sentiment is shared by others. Just search for "I Hate fucking UPS" on the internets.
I hope they get aids and die.